Terms of Service

1. Agreement to These Terms

These Terms of Service ("Terms") govern your access to and use of the websites, digital tools, and online services operated by Aveyo Solar ("Aveyo," "we," "us," or "our"), including aveyo.com and related pages (collectively, the "Site"). By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.

These Terms apply to your use of the Site only. If you purchase solar products or services from Aveyo, your project will also be governed by separate sales, installation, financing, or service agreements that control in the event of a conflict with these Terms.

2. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Site. By using the Site, you represent that you meet these requirements. If you use the Site on behalf of a business or another person, you represent that you have authority to bind that entity or person to these Terms.

3. Our Services

Aveyo provides residential and commercial solar sales, design, permitting, installation, activation, and related customer support services in the markets where we operate. Information on the Site is provided for general informational purposes and does not by itself create a binding offer, contract, or guarantee of savings, production, pricing, incentives, timelines, or system performance.

Actual project terms, pricing, equipment, warranties, and schedules are determined through separate written or electronic agreements and applicable engineering, permitting, and utility requirements.

4. Permitted Use

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Site in any way that violates applicable law or regulation.
• Attempt to gain unauthorized access to the Site, customer accounts, systems, or networks connected to the Site.
• Interfere with or disrupt the operation, security, or integrity of the Site.
• Scrape, crawl, harvest, or collect information from the Site through automated means without our prior written consent, except as allowed by standard search engine indexing.
• Upload or transmit viruses, malware, or other harmful code.
• Impersonate Aveyo, our employees, or other users.
• Use the Site to send unsolicited or unauthorized advertising or spam.
• Misrepresent your identity, property ownership, or eligibility for services or incentives.

We may suspend or terminate access to the Site if we reasonably believe you have violated these Terms.

5. Account Registration and Customer Portal

Some features, including the customer portal, require registration. You agree to provide accurate, current, and complete information and to keep your account credentials confidential. You are responsible for all activity that occurs under your account. Notify us promptly if you believe your account has been compromised.

We may refuse registration, suspend accounts, or limit access to protect the Site, our customers, or our business.

6. Forms, Quotes, and Communications

When you submit a form, request a quote, schedule a consultation, or contact us through the Site, you authorize us to contact you using the information you provide, including by phone, email, or text, in accordance with applicable law and your stated preferences.

Submitting a request does not obligate you to purchase services, and we do not guarantee that every request will result in a quote, site visit, or project approval.

7. Ava and Digital Assistant Tools

The Site may include Ava or other automated assistants designed to answer questions and help route requests. Automated responses are provided for convenience and informational purposes only. They may be incomplete, outdated, or inaccurate and do not constitute professional, legal, tax, engineering, or financial advice.

You should not rely solely on automated responses when making decisions about solar purchases, financing, incentives, utility programs, or project timelines. Important project decisions should be confirmed with a qualified Aveyo representative and documented in your applicable project agreements.

8. Intellectual Property

The Site and its content, including text, graphics, logos, images, software, design, and compilation, are owned by Aveyo or our licensors and are protected by intellectual property laws. Except as expressly permitted, you may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from any part of the Site without our prior written consent.

"Aveyo," "Ava," and related marks are trademarks of Aveyo or its affiliates. Other names and marks appearing on the Site may be the property of their respective owners.

9. User Content

If you submit comments, messages, reviews, photos, or other content through the Site, you grant Aveyo a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, display, and distribute that content for operating, improving, and promoting our services, subject to applicable law and our Privacy Policy.

You represent that you have the rights necessary to submit the content and that your content does not violate the rights of others or applicable law.

10. Third-Party Services and Links

The Site may contain links to third-party websites, tools, or services. We do not control and are not responsible for third-party content, policies, or practices. Your use of third-party services is at your own risk and subject to their terms and privacy policies.

11. Disclaimers

THE SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, AVEYO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT INFORMATION ON THE SITE IS COMPLETE, ACCURATE, OR CURRENT.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, AVEYO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100) OR THE AMOUNT YOU PAID US FOR ACCESS TO THE SITE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, WHICHEVER IS GREATER.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

13. Indemnification

You agree to defend, indemnify, and hold harmless Aveyo and its officers, directors, employees, contractors, and affiliates from and against claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Site, your violation of these Terms, or your violation of any rights of another person or entity.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law principles, except to the extent preempted by applicable federal law.

Any dispute arising out of or relating to these Terms or the Site will be brought exclusively in the state or federal courts located in Utah County, Utah, and you consent to the personal jurisdiction of those courts.

Before filing a claim, you agree to contact us at info@aveyo.com and attempt in good faith to resolve the dispute informally.

15. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes may also be posted on the Site or communicated by other reasonable means. Your continued use of the Site after changes become effective constitutes acceptance of the revised Terms.

16. Termination

We may modify, suspend, or discontinue all or part of the Site at any time. We may terminate or restrict your access to the Site if you violate these Terms or if we reasonably believe termination is necessary to protect the Site, our users, or our business.

Sections that by their nature should survive termination will survive, including intellectual property, disclaimers, limitation of liability, indemnification, and governing law.

17. Miscellaneous

These Terms constitute the entire agreement between you and Aveyo regarding the Site and supersede prior or contemporaneous understandings on that subject. If any provision is found unenforceable, the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver of our right to do so later. You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

18. Contact Us

If you have questions about these Terms, contact us at:

Aveyo Solar
1261 S 820 E #300
American Fork, UT 84003
Email: info@aveyo.com
Phone: (385) 469-3838